Story Surge

Privacy Policy

Privacy Policy

Introduction

Welcome to https://couples-counseling-scottsdale-az.storysurge.net (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details our practices regarding the collection, handling, and disclosure of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s, Utah’s, Connecticut’s, Virginia’s, South Africa’s and other relevant state or regional privacy laws.

Scope

This policy covers all aspects of our website, applications, services, and products offered under the domain https://couples-counseling-scottsdale-az.storysurge.net. However, it does not extend to third-party platforms, applications, or services accessed through links on our site, as these entities have their own privacy policies that govern data collection and usage.

Processing Activities

This policy guides how we handle personal information when:

  1. You use our applications and services as an authorized user.
  2. You visit websites linked to this Privacy Policy.
  3. You engage with us through communications such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data:

  • Account Information: Details related to your account creation and management.
  • Payment Information: Credit card details and billing addresses required for transactions.
  • Financial Information: Financial records associated with payments made on our platform.
  • Purchase Information: Data about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device tokens.
  • Location Data: Geolocation data provided by your browser or device when using our location-based services.
  • Feedback: Comments, reviews, and responses you share with us.
  • Social Media Information: Details obtained through social media platforms when you interact with our content on those sites.
  • Product Information: Any information you provide about the products or services we offer.

We collect this data through various means: user input forms, interactions with our applications and websites, automated tracking technologies (like cookies), and third-party sources who share data with us in compliance with their privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes. Cookies are categorized as Strictly Necessary, Preferences, and Analytics:

  • Strictly Necessary: These ensure core functionalities of our site, such as secure login.
  • Preferences: They remember your preferences, like language settings.
  • Analytics: Used to gather statistics about user behavior, enabling us to improve our services.

Users can manage their cookie preferences through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations and business requirements. Once these purposes are met, we securely delete or anonymize the data.

Security Measures

To protect your personal information, we implement robust security measures:

  • Employing encryption for data in transit and at rest.
  • Utilizing secure third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children, and you should ensure that any child using our services does so with parental consent.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding personal data, including:

  • Access to and rectification of your data.
  • Erasure or deletion of your data.
  • Restriction or objection to the processing of your data.
  • Data portability.
  • The right not to be subject to automated decision-making.
  • The right to file appeals or complaints with relevant privacy authorities.

To exercise these rights, please contact our Privacy Team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Information

For inquiries, unsubscribe requests, or if you have data-related questions, please reach out to us: